retail automation
// Custom Retail Software Development

Practical Custom Retail Software Development for Your Business

We design and develop custom software that helps retail businesses automate routine tasks, create a better workflow, and develop a way to use their data.  Our focus is on building systems that make every day processes more efficient and easier to manage. 

Our custom retail software development offers real advantages: faster workflows, improved data utilisation, and better coordination across departments. It also creates a better customer experience and is stable and reliable, aligning with how companies actually operate. Retail automation is the future of commerce, and companies that leverage automation can gain an evident advantage over their competitors. The true value of custom software lies in its ability to support business priorities.

We are here to help your business reduce costs, improve scalability, and enable long-term growth, all while creating a solution that fits your business systems. These are the outcomes we focus on.

Our colleagues at Berg Software‘s mission is to help our clients implement innovative solutions that addresses their needs.
Our developers have over 12 years of experience developing enterprise web solutions for the retail industry.

SAP Software Development with a Long-Term Focus since 2013

SAP solutions are the industry standard for managing several essential company processes. With the help of these solutions, companies can manage different business areas, such as marketing, sales, or administration.

We have collaborated with multiple international players on complex SAP projects. We work on custom retail software development that helps our clients improve workflows, forecast industry trends, and create a better customer experience. 

Since 2013, we have been building enterprise applications using SAP technologies:

Our highly customizable solutions help companies leverage all the benefits of SAP. With our help, companies can optimize business operations, reduce costs, and collaborate efficiently between different departments.

We've built systems that handle:

Our role is to design and implement software that integrates cleanly with existing SAP systems, adds useful functionality, and remains maintainable over time.

If you are looking for experts in retail automation, send us your message!

// Arobs Transilvania software

Core Retail Software Solutions We Support

Custom retail software development can create opportunities in many areas, but the value lies in how well these systems connect. We focus on solutions that improve day-to-day operations and support how businesses actually work, not just how software is structured.

Inventory and Assortment Planning

We've built tools that help retail teams manage inventory across styles, sizes, and locations—making planning more responsive to real demand.

Order, Replenishment, and Pricing Systems

From smart replenishment logic to tailored pricing workflows, we've extended core systems to help teams work faster and reduce errors across markets.

Customer Portals and CRM Extensions

We support applications that help companies use customer data more effectively—whether for loyalty programs, communications, or service tools.

Omnichannel and Operational Integration

As retail moves between online and offline, we develop systems that help unify customer experience and streamline internal workflows.

Reporting and Analytics

We create tools that turn operational data into usable insights—supporting faster decisions without the overhead of manual reporting.

Main Benefits of Custom Retail Software Development

Reduce
your Costs

Automation plays a direct role in lowering operational costs. Our custom software reduces the time spent on repetitive tasks, helps prevent errors, and simplifies complex workflows. For example, by improving how data moves between SAP modules and custom web tools, teams can avoid redundant work, shorten decision cycles, and reduce dependency on manual processes. Each tool is designed to make processes more efficient by enhancing the use of existing ones.

Scalability, Flexibility, and Competitive Edge

Retail environments change quickly. Our custom software adapts to different requirements as businesses grow, supporting new sales channels, managing seasonal changes, and expanding product ranges. Because our solutions are built for specific use cases, they can evolve as you grow. This flexibility helps businesses stay responsive without redoing their tech stack every time something shifts. 

Improving the Customer Experience Through Technology

A smoother internal process leads to a better experience for end customers. We develop systems that make it easier for retail teams to:

  • Respond quickly to customer needs
  • Maintain consistent service across channels
  • Implement loyalty programs or targeted promotions

While the impact may not always be visible to the customer, the improvements in speed, accuracy, and coordination directly shape how services are delivered

Enabling Growth
Through Better Data

Reliable data is key to planning and growth. We develop tools that make it easier to analyse performance, track patterns, and forecast demand. If scattered spreadsheets or disconnected reports challenge your processes, our solutions pull data into centralized views that support clearer decisions.

Companies use custom retail software development to:

  • Spot inventory issues earlier
  • Understand sales trends
  • Plan promotions based on real behaviour, not assumptions

Well-structured data tools help teams move from reactive to proactive planning.

// Use the untapped potential of your business to grow your profits.

We are here to help you achieve that.

Who do we serve:

We are specialized in developing SAP solutions for companies from the following industries:

Over the years, we have gained both technological and business knowledge regarding these industries. Therefore, we can efficiently respond to our clients’ specific needs. Plus, we can offer expert advice and help them choose the most suitable custom software solution.

We've worked with companies across several retail sectors, including:

This helps us understand different business models and technical needs, even when requirements vary.

Client Success Stories

Our team has supported major enterprise software vendors in delivering custom SAP retail solutions used by global retail organizations. Below are two examples that reflect the complexity of our work, the challenges we helped solve, and the value our contributions brought to real-world retail systems.

Custom SAP Promotion Management for Retail Applications

Client: Multinational enterprise software corporation
Sector: Retail, Marketing | Global reach

Employees: 100,000+
Location: Germany
Project Type: Custom SAP software development

Technologies: SAP Fiori, SAP UI5, ABAP, JavaScript, OData, QUnit, HTML, CSS, Jenkins, Git, Eclipse IDE, Tomcat 7

Challenge:

The client needed to develop and adapt a Promotion Management solution that would serve multiple business units: Advertising, Marketing, Merchandising, and Administration across regions and business models. The goal was to streamline the creation and distribution of promotional offers for retail campaigns.

Our Role:

Through custom retail software development, we tailored a SAP Fiori-based application, enabled OData service consumption, and created custom extensions to adapt the application to various market requirements. Our team worked in a distributed, multicultural environment and ensured that the application remained flexible enough to accommodate localization and business-style variations.

Key Contributions:

Retail Assortment Planning for Fashion and Non-Fashion Merchandise

Client: Multinational enterprise software corporation
Sector: Retail, Fashion | B2C and B2B

Employees: 100,000+
Location: Germany
Project Type: Custom SAP software development

Technologies: SAP Fiori, SAP UI5, ABAP, HANA, JavaScript, CDS, BOPF, QUnit, Selenium, GIT, Maven, Eclipse IDE, River RDE, Tomcat 7

Challenge:
The client required a planning tool for seasonal and non-seasonal merchandise to help buyers generate purchase order recommendations. The solution needed to handle merchandise down to the option level (style–colour–size) and SKU level, while integrating tightly with SAP ERP.

Our Role:
We developed a custom assortment planning application using SAP Fiori and UI5, combining back-end logic in ABAP and HANA with modern UI components. The solution included data modelling, smart controls, and CRUD operations via BOPF, and supported customer-specific extensions to existing SAP features.

Key Contributions:

Interested in how we can support your next retail software project?

Security and Compliance in Retail Software

Security is a core consideration in every retail software solution we develop. While requirements vary between companies and regions, we take care to implement practices that support data protection, system integrity, and regulatory awareness.

These include using techniques such as encrypted data transmission, controlled access to critical systems, and secure integration points with third-party platforms. We also encourage regular audits and reviews to ensure that systems stay aligned with industry expectations over time.

For businesses that must comply with specific regulations, such as PCI DSS for payment processing or GDPR for customer data, our custom retail software development is designed to help support those obligations. We work with client teams to ensure that compliance responsibilities are clearly understood and technically supported where needed.

How We Work With our Clients

We don’t sell software products, we build systems based on what each company needs. In our work with retail clients, we’ve helped teams:

We work directly with stakeholders to identify the gaps in their current tools and suggest ways software can fill them. If automation or integration improves performance, we’ll make sure it’s part of the plan.

Our Project Roadmap and Development Process

We believe custom software should solve real problems, not create new ones. To ensure we build solutions that meet business needs and are maintainable over time, we follow a structured and collaborative development process. This helps clients understand what to expect and gives them regular checkpoints to shape the results.

Step-by-Step Overview of How We Work:

1. Initial Consultation

We begin with a conversation. You describe what's working, what isn't working, and what your team needs. We ask questions to understand your internal workflows, current systems, and what outcomes you're aiming for.

2. Requirements Mapping

Based on your input, we break down what the software should do. This includes user roles, system behaviour, data needs, and integration points. We keep this practical and focused on your day-to-day operations.

3. UI/UX Prototyping

If the project involves a user interface, we build low-fidelity prototypes to visualize how the system will work. These are reviewed early with your team so we can adjust before moving into development.

4. Technical Planning

We define the architecture, choose the right SAP technologies and tools, and map out how the system will integrate with your existing software. This includes identifying constraints, technical dependencies, and data flows.

5. Agile Development with Iterations

We work in short development cycles (typically 2–3 weeks), following agile methods: primarily Scrum or Kanban, depending on the project type.

Each cycle (or sprint) includes:

  • A clear list of deliverables (features, integrations, improvements)
  • Internal quality checks
  • A review meeting to demonstrate progress

This approach allows us to:

  • Prioritize features that deliver early value
  • Adjust based on feedback
  • Handle changes without disrupting the full project
6. Testing and Validation in custom retail software development

We test every feature as it's developed, both manually and automatically. This includes:

  • Functional testing
  • Cross-device and browser checks
  • SAP-specific testing (e.g., OData, CDS, ABAP logic)
  • Security and performance assessments

Client teams are involved in user acceptance testing to ensure the system works as expected before deployment.

7. Deployment and Integration

We handle deployment in a controlled way, typically first to a staging or QA environment. Once validated, we support rollout to production, minimizing disruption to existing systems. If the solution connects to SAP (e.g., via BOPF, OData, or custom Fiori extensions), we make sure data flow and system performance are preserved.

8. Post-Go-Live Support and Improvement

We will support you after the launch. We stay available for:

  • Ongoing maintenance
  • User support and troubleshooting
  • Performance monitoring
  • New feature planning based on real use

Our goal is to ensure your software stays relevant and useful—even as your operations evolve.

Transparency and Collaboration

Throughout the process, we keep clients informed:

This keeps the project grounded in real needs and ensures there are no surprises.

Efficiency with our Custom Retail Software Development

Retail automation often promises big changes. In our experience, most gains come from straightforward improvements: simplifying manual workflows, cutting down unnecessary steps, and giving teams better visibility into their operations.

Software Built to Last

Our goal is not just to launch a system—it’s to make sure it continues to work well over time. We provide support beyond delivery:

This ensures our clients are not left to manage complex systems alone.

Advisory and Implementation Support

We often help companies figure out the scope of their projects before writing any code. This includes:

We can work alongside in-house teams or independently, depending on your setup.

Attention to Design and Quality

All applications go through usability and testing reviews. Our team handles both UI/UX design and quality assurance in-house. This includes:

The result is software that’s both practical to use and resilient in day-to-day operations.

We create solutions that help your business move to the next level.

Frequently Asked Questions and Retail Insights

We understand that investing in custom retail software development comes with many practical questions. Based on our experience working with retail businesses, here are answers to some of the most common ones.

What types of retail solutions do you develop?

We build a wide range of tools, including inventory and assortment management systems, promotion and replenishment planning, customer-facing portals, reporting dashboards, and applications that extend or connect with SAP systems. Every solution is tailored to specific business needs.

How do you handle integration with existing systems?

Many of our projects involve connecting new software with existing infrastructure. We have experience integrating legacy systems, performing secure data migrations, and ensuring real-time data flow between SAP and custom-built tools. Our aim is to improve what you already have.

What is the typical development timeline?

Project timelines vary based on complexity, but we always define clear phases: planning, development, testing, and deployment. We prioritize transparent communication, so clients know what to expect at every step and can adjust priorities if needed.

How scalable are your solutions?

We build software with scalability in mind. Whether you're managing a single location or multiple retail outlets, our systems are designed to grow with your operations—adding new users, integrating new data sources, or expanding functionality without needing a full rebuild.

What are current retail tech trends you help address?

We actively follow shifts in the retail sector and reflect on them in our projects. This includes automation of manual processes, omnichannel coordination, use of data for planning and forecasting, and, increasingly, applying AI for smarter recommendations or operational efficiency. Our role is to help you stay aligned with these trends in a practical, manageable way.

How much customization is possible?

All of our projects are custom by design. We don't sell off-the-shelf products. Instead, we build software that fits the specific structure and goals of your business. This includes designing user interfaces, workflows, and integrations that reflect your internal processes and industry realities.

If you have a specific question, feel free to contact us and ask us directly!

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